Privacy Policy


Effective Date:
April 21, 2025
Website: NewReGenesis.com

ReGenesis Counseling is an outreach of ReGenesis Ministries, a 501(c)(3) nonprofit organization. This Privacy Policy explains how we collect, use, and protect information you share through this website.

By using this website, you agree to the terms of this Privacy Policy.

1. Who We Are

ReGenesis Counseling is a pastoral counseling ministry offered through ReGenesis Ministries. Our website address is:

NewReGenesis.com

If you have questions about this Privacy Policy, you may contact us at:

Email: office@newregenesis.com
Phone: (813) 392-9224
Mailing Address: 
1601 Williams Rd
Plant City, FL 33565

2. Information We May Collect

We may collect personal information that you voluntarily provide through this website, including:

  • Your name
  • Email address
  • Phone number
  • Information you submit through contact forms
  • Information you share when requesting a consultation or appointment
  • Information you provide by email, text message, voicemail, or scheduling forms

We may also collect limited technical information automatically when you use the website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • General website usage information through cookies or analytics tools


3. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries
  • Schedule consultations or counseling appointments
  • Communicate with you by phone, text, or email
  • Provide pastoral counseling-related services
  • Improve the functionality and content of the website
  • Maintain security and prevent misuse of the site
  • Comply with legal obligations

We do not sell your personal information.

4. Contact Forms, Email, Text Messages, and Scheduling Tools

If you contact us through a form, email, phone call, text message, or online scheduler, the information you submit may be stored by us and by the third-party service providers we use to operate those tools.

Please do not send highly sensitive, urgent, or emergency information through website forms, standard email, or text message.

If you use our scheduling system, the information you provide may also be collected and processed by the scheduling platform in accordance with its own privacy practices.

5. Cookies and Analytics

This website may use cookies or similar technologies to improve your browsing experience and better understand how visitors use the site.

We may use third-party analytics services, such as Google Analytics or similar tools, to help us understand website traffic and usage patterns. These services may collect information such as your IP address, device type, browser type, and pages visited.

You can often adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.

6. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information only as needed in limited circumstances, such as:

  • With trusted service providers who help us operate the website or communication tools
  • When required by law, subpoena, or legal process
  • When necessary to protect the rights, safety, or property of ReGenesis Counseling, ReGenesis Ministries, clients, or others


7. Confidentiality and Counseling-Related Information

We respect the privacy of those who reach out for care. Information submitted through this website is handled with care, but website communications are not the same as an in-session confidential counseling environment.

Submitting a contact form, email, voicemail, text message, or scheduler request does not by itself create a formal counseling relationship.

If you become an active counseling client, additional policies regarding confidentiality, informed consent, records, and communication may be provided separately.

8. Data Security

We take reasonable administrative, technical, and physical steps to help protect the personal information you submit through this website. However, no website, email system, text messaging service, or electronic storage method can be guaranteed to be completely secure.

For that reason, please use discretion when deciding what information to send electronically.

9. Third-Party Links and Services

This website may contain links to third-party websites or use third-party tools, such as scheduling platforms, maps, payment services, embedded media, or analytics providers. We are not responsible for the privacy practices or content of those third-party services.

We encourage you to review the privacy policies of any third-party services you use through this website.

10. Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through the website without appropriate parental involvement.

If you believe a child has provided personal information through this site, please contact us so we can review and remove it if appropriate.

11. Your Choices

You may contact us to:

  • Ask what personal information you have submitted to us through the website
  • Request that we update or correct your information
  • Request that we delete information you previously submitted, where appropriate
  • Ask questions about how your information is used

We will make reasonable efforts to respond in accordance with applicable law and our recordkeeping obligations.

12. Florida Residents and Data Security

If personal information is ever affected by a qualifying data security incident, applicable notice obligations may apply under Florida law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how information submitted through this website is handled, please contact:

ReGenesis Counseling
An outreach of ReGenesis Ministries, a 501(c)(3) nonprofit organization
Website: NewReGenesis.com
Email: office@newregenesis.com
Phone: (813) 392-9224